Legal

Privacy Policy

Last updated: January 1, 2026

1. Overview

Response ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Email address and purchase details when you buy a license.
  • Usage Data: Basic technical data such as IP address, browser type, and operating system for security and service delivery purposes.
  • Payment Information: Payment is processed by third-party payment processors. We do not store your full card details.
  • Communications: Messages you send us via email or support channels.

3. How We Use Your Information

We use collected information to:

  • Fulfill your purchase and deliver access credentials
  • Provide customer support
  • Prevent fraud and enforce our Terms of Service
  • Improve our services and user experience
  • Send transactional emails related to your account or purchase

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only as necessary to operate our services (e.g., payment processors, hosting providers). All third parties are bound by confidentiality obligations.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at support@response.com.

8. Cookies

We use minimal cookies necessary for site functionality and security. We do not use tracking or advertising cookies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries, contact us at support@response.com.